Shipping Policy
We are pleased to offer shipping to both the United States and Canada.
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Shipping Rates:
- United States and Canada: USD $13 flat rate. Free standard shipping for orders of USD $100 or more.
- Processing Time: Orders are typically processed within 2-3 business days (excluding weekends and holidays).
- Shipping Time: After processing, standard shipping usually takes 7-15 business days.
- Shipping Delays: While we aim to meet our shipping estimates, delays may occur due to factors beyond our control, such as holidays, weather conditions, or customs processing.
- Tracking Information: We ship via trusted carriers like Canada Post and UPS. A tracking number will be provided via email once your order is shipped.
- Customs & Duties: Orders are shipped from Canada, buyers are responsible for customs fees or duties, which are not covered by Soul Apothecary